Thursday 1:00 PM - 2:10 PM · Room A402

Harnessing Change Events in Microsoft 365 for Enterprise-Scale Workflow Management

Julie Turner

Partner/CTO Sympraxis Consulting, MVP

Mature organizations that use Microsoft 365 often need to run custom workflows when events happen in Microsoft 365, like updating list items, adding users, updating groups, or changing files. When there's only a single list or library, or other single event items, it can make sense to use a tool like Power Automate or an Azure Logic Apps. However, these tools require connecting a workflow to a specific entity (list, library, drive) making these solutions difficult to manage when there are many of the same types of items to monitor. Enter stage left: Change Events.

To be clear, change events (Webhooks) are not a power user tool; they require the ability to architect and manage cloud resources and write enterprise level code. But the benefits and scalability make it well worth the time investment! In this session you'll learn about: • What change events are and what are some of the common use cases they can help solve • What common architectural pattern for managing your subscriptions and events looks like • What cloud services are commonly used to support the common architecture • What boilerplate code looks like to establish and manage subscriptions and react to event notifications • Where and how you might implement custom handlers for establishing what subscriptions are needed and what happens when an event is fired. Don't miss this opportunity to learn how to manage workflows at scale to reduce risk and simplify management!