Susan Hanley

Susan Hanley

Information Architect/Business Analyst

Susan Hanley is an information architect and business analyst specializing in intranets and collaboration solutions. She is a recognized expert in the field of intranets, knowledge management, collaboration, and information architecture and has helped organizations of all sizes to optimize their use of the Microsoft 365 platform. Susan's expertise has earned her the coveted Microsoft Most Valuable Professional (MVP) award for M365 Apps and Services, which recognizes exceptional contributions to the Microsoft community. She is a frequent speaker at conferences and events, where she shares her insights and best practices on how organizations can build and manage intranets and knowledge management solutions.

• Best Practices for Intranet Information Architecture: the key to unlocking AI’s full potential
• Transform your intranet for the future with the latest best practices and capabilities in Microsoft
• Roundtable - Beyond the home page: Reimagining intranets in the era of hybrid work & AI
• Empowering corporate communications with Microsoft 365
• Ask the Experts - 6
• Ensure your intranet is ready for Copilot: How to plan an effective governance strategy