Emily is a lifelong learner. She is a passionate advocate for seamless user experiences- specializing in information architecture and user experience (UX master certified by Nielsen Norman Group). Emily is a recipient of the Microsoft MVP award for Office Apps and Services and a member of the Microsoft 365 Patterns and Practices team. She thrives on building accessible structures to help people find what they are looking for and better understand their surroundings.
Before joining Sympraxis, Emily fell in love with SharePoint Online while managing the Office 365 strategy at a fast-growing global biotech. There she implemented and led the Steering Committee, formed to prioritize projects by business need while maintaining close alignment with the company culture. She developed productivity training to drive user adoption during the company’s 10x growth over 5 years. Emily has a deep understanding of what business owners need to implement intuitive and scalable solutions.
Emily’s experience as a communications manager, leadership development facilitator, and teacher provide a well-rounded background for interpreting and translating user needs across industries. She infuses each project with effective change management and compassion for pain points. Emily believes a human-centered process will yield the best results.