Seattle, Washington

Virtual Agents Track

Monday, May 9th 2022, 9:00 am

  • Paul Papanek Stork

    Microsoft MVP, MCSM, MBA

WRK106 - Dataverse for Teams: Extending Teams with Apps, Flows, and Bots

Use of Microsoft Teams has exploded for many companies during the global pandemic. For many organizations Teams has become the app that connects all their employees together. Power Platform apps, like Power Apps, Power Automate, and Power Virtual Agents, provides a low-code platform for extending that functionality. In September, 2020 Microsoft announced Dataverse for Teams. Dataverse for Teams is included in the Teams license so you can build apps, flows, and bots that make use of relational data storage, rich data types, and enterprise-grade governance without additional expense. In this workshop we'll look at how to use Dataverse in the Power Platform to extend the Teams application. By the time you leave you'll have an integrated Teams application and bot that can help your employees manage their presence as people move back into the office after the Pandemic. We'll cover the following with slides and hands-on exercises. • What does the Teams License cover? • Differences between Dataverse (CDS) and Dataverse for Teams • Creating Dataverse Relational Tables • Securing Dataverse for Teams Tables • Building a Power App with Dataverse for Teams • Integrating Dataverse for Teams with a Flow • Accessing Dataverse for Teams from a Bot • Managing Dataverse for Teams Environments • Deploying Custom Apps, Bots, and Flows to additional Teams

Tuesday, May 10th 2022, 9:00 am

  • Prashant G Bhoyar

    Microsoft AI MVP, MCT

WRK407 - Building Intelligent Enterprise-Grade Virtual Agents (Bots) using MS Power Platform & Azure

Microsoft's CEO Satya Nadella has said: "Human Language is the new UI layer, bots are like new application". As more and more bots are getting popular in homes and enterprises, the demand for custom bots is increasing at a rapid pace. The Microsoft Bot Framework is a comprehensive offering that we can use to build and deploy high-quality bots for our users to enjoy wherever they are talking. Power Virtual Agents a SaaS offering from Microsoft empowers teams to easily create powerful bots using a guided, no-code graphical interface without the need for data scientists or developers. Microsoft Cognitive Services let you build apps with powerful algorithms to see, hear, speak, understand and interpret our needs using natural methods of communication, with just a few lines of code. Easily add intelligent features – such as emotion and sentiment detection, vision and speech recognition, language understanding, knowledge, and search – into your app, across devices and platforms such as iOS, Android, and Windows, keep improving, and are easy to set up. In this hands-on workshop, we will cover how to build the no-code intelligent help desk bots using Power Virtual Agents, Microsoft Bot Framework, and Cognitive Services. The help desk bot will be able to answer questions related to employee benefits, open healthcare enrollment, etc. Access to SharePoint online site, Microsoft Team, and Azure will be provided to create the Bots. The target audience of this hands-on workshop is Power Users, IT Pros, and Developers. The contents of this workshop are applicable to SharePoint Online as well as SharePoint On-Prem as well. You will learn: • What are Power Virtual Agents? • What is Microsoft Bot Framework? • What is Microsoft Bot Framework Composer? • What is Azure Bot Service? • How to create bots using Microsoft Bot Framework? • What are Cognitive Services? • How to leverage Bot Framework and Cognitive Services to implement enterprise-grade bots? Please note: Attendees will need to bring their own laptop with internet access and modern browsers like Microsoft Edge, Google Chrome, Firefox, Safari. The tablets will not work.

Tuesday, May 10th 2022, 1:30 pm

  • Nick Brattoli

    Microsoft MVP, MCT

WRK604 - Building an employee recognition solution with SP, Power Apps, Power Automate & Power BI

An employee recognition app is a quick-and-easy way to create content and engagement for your SharePoint or Teams-first intranet. In this half-day workshop, join Nick Brattoli as you build an employee recognition application from scratch together using Power Apps, Power Automate, and even Power BI! You'll work through topics such as: • Planning and structuring your data • Creating an entry form • Displaying recognition awards • Adding approvals, notifications, and even printable certificates! • Using Power BI to add visual flair and statistics If you’re looking for a cool solution to build to drive user adoption or get buy-in from leadership, you don’t want to miss this!

Wednesday, May 11th 2022, 9:50 am

  • Prashant G Bhoyar

    Microsoft AI MVP, MCT

PVA101 - Zero to Hero in Power Virtual Agents in 70 Minutes

Microsoft's CEO Satya Nadella has said: "Human Language is the new UI layer, bots are like new application". As more and more bots are getting popular in homes and enterprises, the demand for custom bots is increasing at a rapid pace. Power Virtual Agents a SaaS offering from Microsoft empowers teams to easily create powerful bots using a guided, no-code graphical interface without the need for data scientists or developers. In this demo-driven session, we will cover the basics of the Power Virtual Agents. We will cover how to get started with the Power Virtual Agents and build a working enterprise-grade bot for your organization. You will learn: • What are Power Virtual Agents? • Bots in Microsoft Ecosystem • What is Azure Bot Service? • How to call Power Automate (Microsoft Flow) from Power Virtual Agents? • How to create bots using Power Virtual Agents?

Wednesday, May 11th 2022, 1:40 pm

  • Vlad Catrinescu

    Microsoft MVP | MCT Regional Lead

PVA103 - Creating Power Virtual Agent Chatbots for Microsoft Teams

Power Virtual Agents empowers users to easily create powerful bots using a guided, no-code graphical interface without the need for data scientists or developers, and you can even deploy them in Microsoft Teams! In this session, Creating Power Virtual Agent chatbots for Microsoft Teams, you’ll learn to create Power Virtual Agent chatbots for Microsoft Teams. First, you’ll explore the basics of Microsoft Power Virtual Agents. Next, you’ll discover how to create a chatbot using the Power Virtual Agents Teams app. Finally, you’ll learn how to publish your bot in Microsoft Teams.

Friday, May 13th 2022, 10:20 am

  • Daniel Christian

    Microsoft Business Application MVP

PWR302 - Power Platform Integration - Power Apps, Automate, Power BI & Virtual Agents

This session will show how Power Platform services Power Apps, Power BI, Power Automate & Power Virtual Agents can collaborate with each other, connect to data sources like Dataverse, SharePoint, SQL, etc. and create integration experiences to solve business problems.