Monday 9:00 AM - 5:00 PM · Room S103d

Embracing AI-Powered Change: Driving Sustainable Adoption in Microsoft 365 with Copilot

Successful organizational change management is key to maximizing the benefits of Microsoft 365 and Copilot—but it’s often underestimated. In this session, we’ll explore field-tested strategies to help your users seamlessly integrate AI-driven solutions into their daily workflows. You'll gain a practical adoption framework and critical insights into planning your next Microsoft 365 initiative. Instead of simply driving adoption, we’ll focus on designing change for lasting cultural acceptance in the age of AI. By the end of this session, you’ll be equipped to: ✔️ Develop an effective organizational change-management strategy for Microsoft 365 ✔️ Foster user adoption of Copilot and AI-powered productivity tools ✔️ Build a network of AI advocates and solution champions ✔️ Create a targeted communication plan for seamless implementation ✔️ Apply real-world strategies to maximize the impact of Microsoft 365 and Copilot

Wednesday 11:30 AM - 12:40 PM · Room S102d

Power Employee Engagement with Microsoft Viva, SharePoint, Microsoft Teams, and Copilot

Learn how Microsoft Viva, SharePoint, Microsoft Teams, and Copilot come together to foster company culture, unlock communication and engagement opportunities, organize content, and spark employee creativity.

Wednesday 1:40 PM - 2:50 PM · Room S103a

The AI Champion’s Playbook: Empowering Change Agents for Microsoft 365 + Copilot Adoption

As organizations race to harness the value of Microsoft 365 and Copilot, one truth stands out: sustainable AI adoption doesn’t begin with technology—it begins with people. This highly interactive session empowers attendees to step into their identity as AI Champions, equipping them with the clarity, confidence, and community needed to drive meaningful change across their teams. We’ll kick off by uncovering the core traits of effective AI champions and exploring five practical AI Champion archetypes—from the Visionary to the Skeptic‑Turned‑Believer—brought to life through real stories from the field. Participants will then complete a rapid self‑assessment to discover their own Champion Type and reflect on how it shapes their leadership approach. Building on that insight, attendees will dive into a hands‑on workshop using a custom Champion Canvas to design actionable toolkits tailored to their archetype. Each toolkit includes key messages, engagement strategies, success metrics, and approaches for overcoming common organizational barriers to Copilot adoption. Through a collaborative “Champion Circle,” participants will exchange ideas, vote on the most inspiring strategies, and contribute to a shared library of field‑ready tactics. The session concludes with a downloadable AI Champion Starter Kit—complete with templates, role guides, and advocacy tips—and a personal action commitment to put tomorrow into motion. Whether you’re leading transformation from the C‑suite or championing new ways of working from within a team, this session will help you activate your strengths, amplify your impact, and accelerate AI adoption with purpose, clarity, and momentum.

Thursday 9:00 AM - 10:10 AM · Room S102bc

5 Steps for Driving Sustainable User Adoption of Your Microsoft 365 Environment

Struggling to get users fully engaged with your Microsoft 365 and SharePoint implementations? This session is your solution.

Discover 5 proven steps that can immediately boost adoption and usage of your Microsoft 365 and SharePoint environments by up to 3X. Learn from real-world strategies used by leading organizations worldwide to maximize their investment and drive true user engagement. If you want to see tangible results, don’t miss this session.

Thursday 9:00 AM - 10:10 AM · Room S106b

The Next Generation of Community Storytelling: Powered by AI

What happens when community storytelling meets the power of AI? In this session, Jonathan Jones shares how a new generation of creators is reimagining community engagement through the Microsoft Community Studio—from live webinars, to learning series, to short films. Learn how AI is accelerating storytelling, amplifying voices, and reshaping how we connect, build, and scale community experiences.

Thursday 10:40 AM - 11:50 AM · Room S106a

AI Ready - An Evolutive Approach

"AI Ready - An Evolutive Approach" provides a comprehensive overview of the key aspects and considerations for implementing AI within an organization. It begins by outlining the five drivers of AI value. It then delves into the considerations for AI transformation, highlighting the importance of prioritizing employees and teams, transforming business processes, enhancing customer and partner services, and innovating with AI.

"AI Ready - An Evolutive Approach" also addresses customer challenges in areas such as operational efficiency, trustworthiness, design and models, and automation. It emphasizes the importance of delivering AI innovation with a modern platform, integrating devices, and building a trustworthy AI stack.

Additionally, "AI Ready - An Evolutive Approach" covers the AI strategy and implementation process, emphasizing AI readiness, design, governance, and security. It provides an overview from a well-architected framework perspective, highlighting key aspects such as reliability, security, cost optimization, operational excellence, and performance efficiency.

"AI Ready - An Evolutive Approach" concludes with a focus on preparing the cloud environment for AI, co-locating data and AI solutions, and securing and governing AI workloads.

In summary, "AI Ready - An Evolutive Approach" offers a detailed and structured approach to becoming AI-ready, addressing both strategic and technical aspects to ensure a successful AI implementation.

Thursday 12:50 PM - 2:00 PM · Room S102a

IGNITE in Action: A Playbook for Moving From Pilots to Enterprise AI

AI is moving fast, and many organizations are scrambling to keep up. Some are experimenting in pockets while others are trying to scale without the foundations in place. AI transformation is not a single project. It is a repeatable approach to working that helps you learn, adapt, and confidently introduce new solutions. That is why I created the IGNITE framework. It gives you a clear path from early inspiration to pilots that prove value, to iteration cycles that tighten quality, and to the operating model that lets you scale safely.

In this session, we will walk through what it takes to bring AI to life in a real organization. We will examine practical lessons from the field, patterns that distinguish success from frustration, and ways to build momentum without sacrificing control over risk. By the end, you will have a simple formula for helping your teams move faster, communicate more clearly, and build AI solutions that people trust and actually use. This is not a theory, it is a working approach you can bring home and start applying on day one.

Thursday 12:50 PM - 2:00 PM · Room S106a

Engage, Learn, Lead: Maximizing Impact with the Microsoft Tech Community

The Microsoft Tech Community is more than just a destination for product updates—it’s a dynamic platform where IT professionals, champions, and creators come together to ask questions, exchange ideas, and learn from one another in real time. As an external‑facing community hub, it enables users to engage directly with Microsoft experts and peers to build skills, discover best practices, and accelerate their understanding of Microsoft technologies.

Thursday 12:50 PM - 2:00 PM · Room S106b

The Rise of AI Agents: Designing the Platforms That Power Enterprise AI

AI is rapidly evolving from standalone models to collaborative systems of intelligent agents capable of reasoning, orchestrating tasks, and driving real business outcomes. But these systems cannot exist without the right foundation.

In this session, we’ll explore how modern organizations must design the platforms that power enterprise AI—from data foundations and governance to agent orchestration and AI services. Through real-world architecture patterns and a live demo, you’ll see how AI agents can work together to analyze complex scenarios and automate decision-making.

Attendees will gain practical insights into building scalable AI platforms and designing the architectures that enable intelligent agent systems in the enterprise.

Thursday 2:10 PM - 3:20 PM · Room S103a

From Data Chaos to Copilot Clarity: Real Customer Journeys to Successful Adoption

Join us for an insightful session where we explore how real-life organizations have successfully leveraged Microsoft Copilot to transform their data landscape and drive meaningful business outcomes. Using real world customer learnings, we’ll uncover how data cleansing and discovery laid the foundation for impactful Copilot usage—and how strategic change management ensured widespread adoption across teams. You’ll walk away with the Top 10 essential actions every organization must take to ensure a smooth and successful Copilot rollout. Whether you're just starting your Copilot journey or looking to optimize adoption, this session will equip you with practical strategies, proven frameworks, and lessons learned from those who’ve done it right.

Friday 10:20 AM - 11:30 AM · Room S102d

From Catch-Up to Takeoff: How to Take Charge of an Existing M365 Copilot Adoption Journey

Starting a Microsoft 365 Copilot adoption journey is one thing when you're there from the beginning—but what happens when you step into an initiative that’s already underway?

In this session, Lindsay Shelton shares her experience stepping into a newly created role focused on Microsoft 365 adoption and training—and how she took the lead in shaping and driving the company's M365 Copilot adoption efforts. When she stepped into the role, multiple adoption efforts were already underway—but many had stalled or lacked clear ownership. She identified these gaps, reignited momentum, and provided the structure needed to turn scattered initiatives into a cohesive strategy that empowered users at scale.

You'll gain insights into assessing an ongoing adoption effort, fostering collaboration, and implementing training that empowers employees to make the most of Copilot. Whether you're launching an adoption plan or enhancing an existing one, you'll walk away with practical strategies to guide your journey.

Key takeaways: • How to assess and document an ongoing adoption effort • Strategies for gathering data around existing usage across departments • Best practices for user engagement and training at scale • Lessons learned from a real-world Microsoft 365 Copilot adoption case study