Monday 9:00 AM - 5:00 PM · Room S103d

Embracing AI-Powered Change: Driving Sustainable Adoption in Microsoft 365 with Copilot

Successful organizational change management is key to maximizing the benefits of Microsoft 365 and Copilot—but it’s often underestimated. In this session, we’ll explore field-tested strategies to help your users seamlessly integrate AI-driven solutions into their daily workflows. You'll gain a practical adoption framework and critical insights into planning your next Microsoft 365 initiative. Instead of simply driving adoption, we’ll focus on designing change for lasting cultural acceptance in the age of AI. By the end of this session, you’ll be equipped to: ✔️ Develop an effective organizational change-management strategy for Microsoft 365 ✔️ Foster user adoption of Copilot and AI-powered productivity tools ✔️ Build a network of AI advocates and solution champions ✔️ Create a targeted communication plan for seamless implementation ✔️ Apply real-world strategies to maximize the impact of Microsoft 365 and Copilot

Tuesday 1:30 PM - 5:00 PM · Room S104b

How to Effectively Manage and Govern Your Copilot Studio Service

In this workshop you will learn how to effectively manage and govern your Copilot Studio services in Microsoft 365 and Power Platform Admin center. The focus is on maintaining control, ensuring compliance, and optimizing resources. This session will cover:

1. Controlling and Monitoring Copilot: Learn best practices for governing AI capabilities like Copilot, ensuring responsible use while enhancing productivity.
2. License and Capacity Management: Understand how to track and allocate licenses, monitor usage, and optimize capacity to meet organizational needs.
3. Full and Lite Agent Creation Control: Explore strategies for managing both the full agents created in Copilot Studio and the Lite ones in Microsoft 365 Copilot, enforcing governance policies, and empowering users within boundaries.

Wednesday 9:50 AM - 11:00 AM · Room S104a

Seeking Your Approval: Mastering Approvals in Microsoft 365

With all of the emails piling up in your inbox and Teams chats pinging left and right, it can be easy to miss that quick, "Hey, does this look good?" question from a colleague. Using Microsoft Approvals can be a great way to have a concrete, separate place to collect those approvals. In this session, Lindsay and Heidi will share: *How to build a variety of types of approvals in Power Automate *How to view those approvals in Microsoft Teams *Use cases for building processes around approvals This session will enable audience members to build their own approval solutions, whether simple and straight-forward or complex and layered. Products: Power Automate, Microsoft Teams, Microsoft Outlook

Wednesday 11:30 AM - 12:40 PM · Room S102d

Power Employee Engagement with Microsoft Viva, SharePoint, Microsoft Teams, and Copilot

Learn how Microsoft Viva, SharePoint, Microsoft Teams, and Copilot come together to foster company culture, unlock communication and engagement opportunities, organize content, and spark employee creativity.

Wednesday 11:30 AM - 12:40 PM · Room S103d

Power Apps: Business Solutions for the Modern Enterprise

Low-code is holding its own against, if not edging out pro-code and no-code development for today's modern, scalable, enterprise solutions. Power Apps, Microsoft's SaaS offering to design and build highly custom business apps, is a suite of services and connectors promoting rapid, feature-rich app development.

In this session, we’ll explore how Power Apps (I) empowers non-devs, (II) welcomes pro-devs, (III) reduces infrastructure costs, (IV) tackles IT's project backlog, (V) drives process innovation, and (VI) democratizes business solution development.

Wednesday 1:40 PM - 2:50 PM · Room S102a

MCP Fundamentals: The What, Why, How, and the OMG Impact

The Model Context Protocol (MCP) is reshaping how we extend AI systems, and this session breaks down everything you need to know to get started. Join Andrew Hess and Daniel Christian, as they will explore the core fundamentals of MCP—what it is, how it works, and why this new standard creates powerful benefits for builders, developers, and organizations adopting AI.

You’ll learn why MCP came into existence, the challenges it solves, and how it provides a unified, secure, and scalable way for models to interact with tools, data, and systems. We’ll also compare MCP vs. the connectors you’re already using in Power Platform and Microsoft 365, clarifying where each shines and how MCP changes the future of extensibility across the AI ecosystem.

To make it real, we’ll walk through live examples of existing MCPs, demonstrating how they work, what they unlock, and the “OMG” moments that make this protocol such a game changer.

Whether you’re new to Model Context Protocol or looking to elevate your Copilot strategy, this session will give you the understanding and excitement to confidently put MCP to work.

Wednesday 1:40 PM - 2:50 PM · Room S103a

The AI Champion’s Playbook: Empowering Change Agents for Microsoft 365 + Copilot Adoption

As organizations race to harness the value of Microsoft 365 and Copilot, one truth stands out: sustainable AI adoption doesn’t begin with technology—it begins with people. This highly interactive session empowers attendees to step into their identity as AI Champions, equipping them with the clarity, confidence, and community needed to drive meaningful change across their teams. We’ll kick off by uncovering the core traits of effective AI champions and exploring five practical AI Champion archetypes—from the Visionary to the Skeptic‑Turned‑Believer—brought to life through real stories from the field. Participants will then complete a rapid self‑assessment to discover their own Champion Type and reflect on how it shapes their leadership approach. Building on that insight, attendees will dive into a hands‑on workshop using a custom Champion Canvas to design actionable toolkits tailored to their archetype. Each toolkit includes key messages, engagement strategies, success metrics, and approaches for overcoming common organizational barriers to Copilot adoption. Through a collaborative “Champion Circle,” participants will exchange ideas, vote on the most inspiring strategies, and contribute to a shared library of field‑ready tactics. The session concludes with a downloadable AI Champion Starter Kit—complete with templates, role guides, and advocacy tips—and a personal action commitment to put tomorrow into motion. Whether you’re leading transformation from the C‑suite or championing new ways of working from within a team, this session will help you activate your strengths, amplify your impact, and accelerate AI adoption with purpose, clarity, and momentum.

Wednesday 1:40 PM - 2:50 PM · Room S105a

Designing Effective Feedback Systems for Measurable Business Impact

Collecting feedback is easy—turning it into meaningful action is the challenge. In an AI-driven workplace, IT and change managers must build scalable, repeatable feedback systems that provide real insights into user engagement, adoption, and ROI. This session explores practical strategies for designing and implementing effective surveys, polls, and discussions. Learn how AI-driven analytics, Microsoft tools like Forms, SharePoint, and Viva Engage, and structured feedback loops can enhance decision-making and drive business value.

Key Takeaways:

1. Design scalable feedback mechanisms that generate actionable insights.
2. Use AI and analytics to measure impact and improve adoption.
3. Select the right tools—surveys, polls, and Microsoft platforms—for targeted feedback.
4. Align feedback with business goals to maximize value. This session equips you with the tools and strategies to turn feedback into a driver of organizational success.

Thursday 12:50 PM - 2:00 PM · Room S105a

Put Strategy To Work: Using Microsoft 365 for Strategy and Planning

Strategy and planning doesn’t stop at the whiteboard. This session shows how to turn vision into execution using Microsoft 365. Learn how to connect annual goals to weekly actions using Copilot, Viva, Planner, Loop and Power BI. We’ll explore how to build a rhythm of business that aligns leadership, empowers teams, and drives measurable outcomes—supported by real-world examples from strategic markets and enterprise transformation.

Thursday 4:00 PM - 5:10 PM · Room S103a

Amplifying Productivity in Microsoft 365: Practical Strategies + AI Boosts

The promise of "doing more with less" often feels like a buzzword until you’re staring at a mounting inbox and a back-to-back meeting schedule. To truly move the needle, teams must look beyond basic feature sets and adopt a tactical approach to their daily workflows.

In this session, we strip away the hype to focus on six high-impact productivity scenarios that every modern team faces. These range from cross-departmental project coordination to executive briefing preparation. We don’t just show you how to use the tools; we provide a "Good, Better, Best" framework for each scenario.

We’ll demonstrate the standard M365 approach (Good), optimized manual workflows (Better), and the transformative "AI Boost" using Microsoft 365 Copilot (Best).

Participants will walk away with a toolkit of practical strategies to:

--Reduce Friction: Eliminate the "work about work" by streamlining handoffs between Teams, Planner, and SharePoint.

--Master Meeting Lifecycle: Transition from passive attendance to actionable outcomes using Copilot to bridge the gap between transcript and task.

--Draft with Velocity: Move from a blank page to a polished executive summary or project proposal in minutes, not hours.

--Analyze at Scale: Leverage AI to identify trends and anomalies in complex data sets without needing a PhD in Excel.

This is a fast-paced, demo-heavy session designed for power users, team leads, and IT pros who want to deliver immediate, tangible value to their organizations.

Friday 9:00 AM - 10:10 AM · Room S103a

Battle of the Data Sources: Who Truly Holds the Power?

Every project or solution starts with the same question: where should the data live? In this interactive session, we put the four most common Power Platform data sources head to head and let the audience help decide who truly holds the power. Excel, SharePoint, Dataverse, and SQL each bring strengths, weaknesses, and hidden limits that every maker should understand. We’ll compare performance, security, scalability, integration, and real cost so you can make the right choice for your next app or automation. You’ll walk away with a practical decision framework and a clearer view of when each option wins, and when it doesn't. You get to help judge the results.

Friday 12:30 PM - 1:40 PM · Room S102d

Stop, Collaborate, and Communicate: Driving Employee Engagement with AI

In this session, we’ll show you how to communicate effectively using M365 tools. From improving employee interactions to enhancing executive communication, you'll learn how to use platforms like Teams and SharePoint to drive collaboration and streamline workflows. Discover how AI within Office 365 transforms communications, making it easier to listen, respond, and engage with your teams in real time.

Key Takeaways: Learn how M365 tools can elevate both employee and executive communication. Master collaboration with Teams, SharePoint, and Outlook for seamless interaction. Explore AI-driven enhancements in Office 365 and their impact on employee communications. Discover how AI can personalize and automate your internal messaging. Understand the role of technology in building a more connected and engaged workforce.

Friday 1:50 PM - 3:00 PM · Room S102d

20 Microsoft 365 Productivity Tips You Need To Know

In this engaging, informative, and rapid-fire session you will learn about 20 different Microsoft 365 productivity tips, with a focus on both personal and team productivity.

This session offers a light-hearted yet impactful exploration of practical tips and strategies to streamline your daily work. Covering many aspects of the Office and Microsoft 365 platform, attendees will walk away with actionable insights that you can immediately apply to boost your productivity.

Expect a fun, interactive experience with audience participation, where you'll walk away with two or three powerful tips that could transform how you work. Whether you’re looking to save time or improve team collaboration, this session will be packed with valuable takeaways.