Monday 9:00 AM - 5:00 PM · Room S102d

Enhance Business Efficiency with Copilot for Microsoft 365 and Copilot Studio

Discover how to transform your business efficiency with the powerful features of Copilot for Microsoft 365 and Copilot Studio. This hands-on workshop is designed to equip you with practical skills and insights to optimize your workflow, automate tasks effectively, and significantly enhance productivity.

Join Microsoft MVPs Daniel Christian and Andy Huneycutt as they share their expert tips and tricks to transform your workday and help you become a Copilot star. In this session, you'll dive into the powerful capabilities of both Copilot for Microsoft 365 and Copilot Studio, exploring how these tools can revolutionize your approach to everyday tasks and empower you to become a Copilot star.

Key Takeaways: *Copilot for Microsoft 365: Explore how Copilot integrates with Word, Excel, PowerPoint, Forms, Loop, Outlook, and Teams to boost efficiency and collaboration.

*Copilot Studio: Learn how to build, automate, and create custom copilots with ease, using the intuitive features of Copilot Studio to extend functionality across your organization.

*Practical Demonstrations: Watch live demos showcasing real-world applications of Copilot, helping you see its potential in action.

*Tips and Best Practices: Gain insights into proven techniques and strategies to maximize Copilot’s impact on your workflow.

Don’t miss this opportunity to transform your work routine with the power of Microsoft Copilot. Whether you're new to these tools or looking to deepen your understanding, this session will equip you with the knowledge and skills to excel in your role.

Monday 9:00 AM - 5:00 PM · Room S103d

Embracing AI-Powered Change: Driving Sustainable Adoption in Microsoft 365 with Copilot

Successful organizational change management is key to maximizing the benefits of Microsoft 365 and Copilot—but it’s often underestimated. In this session, we’ll explore field-tested strategies to help your users seamlessly integrate AI-driven solutions into their daily workflows. You'll gain a practical adoption framework and critical insights into planning your next Microsoft 365 initiative. Instead of simply driving adoption, we’ll focus on designing change for lasting cultural acceptance in the age of AI. By the end of this session, you’ll be equipped to: ✔️ Develop an effective organizational change-management strategy for Microsoft 365 ✔️ Foster user adoption of Copilot and AI-powered productivity tools ✔️ Build a network of AI advocates and solution champions ✔️ Create a targeted communication plan for seamless implementation ✔️ Apply real-world strategies to maximize the impact of Microsoft 365 and Copilot

Tuesday 9:00 AM - 5:00 PM · Room S103d

From Prompts to Process: Building Repeatable Copilot Workflows Across Microsoft 365

Microsoft 365 Copilot is no longer a novelty feature—it is an operating model shift. The organizations getting real value are not “prompting better”; they are designing repeatable, governed workflows that turn Copilot into a reliable teammate across meetings, documents, files, and knowledge.

In this hands-on workshop, you will learn how to move from isolated Copilot wins to standardized, scalable Copilot-powered processes across Microsoft Teams, Outlook, Word, PowerPoint, Excel, OneDrive, SharePoint, Loop, and more. You will practice end-to-end scenarios that mirror real work: preparing for meetings, capturing decisions, drafting deliverables, transforming content into multiple formats, and creating a lightweight system for finding and reusing knowledge. You will also leave with a practical adoption blueprint you can take back to your organization—focused on measurable outcomes, role-based enablement, and the governance guardrails needed for confident scale.

What you’ll do in the workshop

1. Map “time thieves” to Copilot opportunities Identify the repeatable tasks that consume time across roles (status updates, meeting follow-ups, document drafting, version churn, searching for answers) and convert them into Copilot workflow candidates.

2. Build end-to-end Copilot workflows in the apps people actually use You will practice scenario-based exercises that connect multiple apps together, such as: • Meeting to deliverable: agenda → live notes → decisions → follow-ups → summary for stakeholders • Document acceleration: draft → refine tone/structure → extract action items → create an executive summary • Knowledge to communication: source content → grounded recap → FAQ → publish-ready updates • Content repurposing: Word/Loop notes → PowerPoint narrative → email/Teams post variants

3. Make Copilot output more trustworthy and reusable Learn practical techniques for grounding, citation-friendly drafting, and creating “inputs that produce consistent outputs” (templates, reference documents, and structured prompts your team can reuse).

4. Establish adoption mechanics that hold up after the workshop You will leave with a blueprint that includes: • A role-based enablement plan (executives, managers, contributors, site owners) • A simple measurement model (time saved, cycle time reduction, quality signals) using Copilot reporting and feedback loops • A governance checklist for safe scale (sharing behaviors, content lifecycle, and knowledge hygiene)

Tuesday 9:00 AM - 12:30 PM · Room S106a

Managing Change in a Microsoft World: Copilot Governance & Change Management

In the era of artificial intelligence, preparing both technically and behaviorally is essential for leveraging AI tools effectively. This workshop is designed to equip technical admins and change practitioners with the skills needed to foster technical readiness and drive user behavioral change, making AI an integral part of daily operations within the Microsoft ecosystem.

Participants will delve into the technical aspects of Microsoft 365 Copilot, understanding its capabilities and governance. Additionally, the workshop will focus on strategies to encourage user adoption and behavioral change, ensuring that AI becomes a habitual tool for enhancing productivity and innovation.

Tuesday 1:30 PM - 5:00 PM · Room S106a

Messaging That Moves: Designing Communication Plans for AI-Powered Change

As organizations race to adopt AI, one truth remains constant: technology doesn’t drive transformation—people do. Messaging That Moves is an energetic, hands‑on session that equips leaders, change practitioners, and comms professionals with the skills to design human-centered communication plans for AI-powered change.

This workshop blends design thinking, behavioral insights, and real-world lessons from Microsoft 365 + Copilot rollouts to demonstrate how messaging can accelerate (or derail) adoption. We will kick off with an “AI Word Association” icebreaker that reveals the hopes, fears, and assumptions people bring to AI initiatives—setting the foundation for empathetic, resonant communication.

Then we will explore the anatomy of high-impact messaging through examples of both successful and unsuccessful internal comms from AI implementations. From there, we will move into collaborative empathy mapping, working with real user personas to uncover what employees think, feel, do, and need during moments of technological change.

The session culminates in a fast-paced message‑crafting lab where teams design a mini‑campaign—email, Teams post, video script, or micro‑announcement—tailored to their persona. Using “Message Impact Meter” feedback cards, groups rapidly evaluate clarity, emotional relevance, and actionability.

Attendees leave with a Communication Strategy Toolkit packed with templates, tone guides, and sample comms they can apply immediately. The final reflection invites each participant to identify one message they’ll take back to their organization tomorrow—ensuring change doesn’t just inform, but truly move people.

This session is ideal for anyone tasked with shepherding their organization through AI adoption and eager to elevate communication from informational to transformational.

Wednesday 9:50 AM - 11:00 AM · Room S106a

From Insight to Intuition: Designing Copilot Experiences that Understand People

AI is transforming how we work, but the real opportunity is designing Copilot experiences that truly understand people. In this session, we explore how empathy and context can turn Copilot from a smart assistant into a trusted collaborator. Drawing from real Copilot workflow projects, we walk through moments where design choices such as phrasing, timing, and context cues made all the difference in user trust and adoption. You will learn how the CARE Framework (Context, Awareness, Relationship, Empathy) helps teams humanize intelligent systems and close the gap between what AI delivers and what people actually need. We will bring it home with a real use case that shows how applying CARE transformed an AI experience into one that felt intuitive, inclusive, and supportive. You will leave with practical lessons to design AI that does not just think, it understands.

Wednesday 9:50 AM - 11:00 AM · Room S106b

Chat. Page. Notebook. Done. - Turning Copilot Conversations into Finished Work

Most teams use Microsoft 365 Copilot Chat to get a quick answer—and then the value evaporates: the reasoning is buried in a chat thread, drafts get recreated, and deliverables still take hours. In this practical, demo-first breakout, you’ll learn a repeatable workflow to turn Copilot Chat into durable work products using Copilot Pages and Copilot Notebooks, so you can move from a conversation to a shareable deliverable with less rework and more consistency.

We’ll walk through real-world scenarios that mirror common knowledge-work patterns—project updates, meeting outcomes, stakeholder communications, and planning artifacts—and show how to capture and refine Copilot output in Pages, organize and reuse it in Notebooks, and then finish in the apps your team already uses (Word, PowerPoint, Outlook, Teams, and Loop). You will see how to structure inputs for better results, keep collaboration clean, and create a simple “output pipeline” your team can standardize.

Wednesday 11:30 AM - 12:40 PM · Room S103a

The Communicator’s Copilot in SharePoint: Faster, Better, Cleaner Comms

SharePoint Pages and News are still the front door for internal communication—but the expectations have changed: faster creation, higher quality, better targeting, and cleaner lifecycle management. In this demo-first breakout, Mark Kashman and Andy Huneycutt show how to use Microsoft 365 Copilot capabilities in and around SharePoint to accelerate authoring and improve the end-to-end publishing process—without turning your intranet into an AI-generated mess.

We’ll approach the topic from two perspectives: The communicator’s assistant ・Drafting ・Rewriting ・Summarizing ・Repurposing ・and maintaining a consistent voice

The site owner’s guardrails ・Grounding content in the right sources ・Keeping permissions tidy ・and building lightweight curation workflows

We’ll also introduce a practical workflow for using knowledge/agent-style experiences to curate content, clean up drafts, and keep News relevant over time.

Wednesday 1:40 PM - 2:50 PM · Room S105bcd

How to Get What You Want: The Art of Prompt Engineering for Copilot

Unlock the true potential of Microsoft Copilot with the art of prompt engineering! This session will transform the way you interact with AI systems. Learn how to craft precise prompts that guide Copilot to generate accurate and context-appropriate results tailored to your needs. Discover insider tips, tricks, and best practices to minimize irrelevant suggestions and maximize efficiency in code generation, recommendations, documentation retrieval, and more. Join us for a deep dive into the world of prompt engineering and elevate your AI experience to new heights!

Wednesday 3:30 PM - 4:40 PM · Room S102bc

Introduction to Microsoft Copilot for Security

Staying ahead of security risks requires cutting-edge tools and technologies. This session will explore how Copilot for Security revolutionizes threat detection, response, and automation. Discover the key features of Microsoft Copilot for Security, learn how to configure its capabilities, and see examples of its impact. Whether you’re a seasoned security professional or new to the field, this session will equip you with the knowledge and tools to enhance your organization’s security posture.

Wednesday 3:30 PM - 4:40 PM · Room S103a

SharePoint Agents – Bringing Focused AI to Your SharePoint Content

SharePoint Agents offer a powerful and cost-effective way to let AI securely answer questions about your SharePoint content. In this session, you'll learn how to set up and configure SharePoint Agents, understand their licensing considerations, and explore practical tips for getting the most out of them. I'll also walk through a live example of creating an agent from scratch and share a free starter template you can use to deploy your own in your SharePoint site.

Wednesday 3:30 PM - 4:40 PM · Room S103d

Deep-Dive to AI Models + AI Prompts in Power Apps

Ready to build more innovative apps without writing a single line of code? This session is your practical deep dive into AI prompts within Power Apps, designed for makers and creators who want to build intelligent solutions.

We'll start with the basics: what AI prompts are, and how they guide generative AI models to create valuable, relevant content. Then, you'll get a step-by-step walkthrough on how to write and add these prompts into your Power Platform environments. We'll show you the best practices for crafting effective prompts and give you live demonstrations so you can see how your prompt design directly impacts the quality of the AI's response.

You'll also learn techniques for handling dynamic data and how to avoid common mistakes. This session is perfect for anyone interested in integrating generative AI capabilities using a no-code approach. By the end, you’ll be ready to design and apply powerful AI prompts in your projects confidently.

Thursday 10:40 AM - 11:50 AM · Room S104a

Stop Wasting Time! Harness Copilot in Power Automate

Whether you’re just starting with Power Automate or you’re an experienced developer, Copilot in Power Automate can cave you time and become more productive!

In this demo-rich session, you’ll discover how Copilot can help you: *Create new flows quickly using natural language prompts *Update and enhance existing flows without manual edits *Answer “how-to” questions *Create and add expressions *Document your flows for better maintainability *Research solutions without leaving Power Automate

But it’s not just about what Copilot can do—it’s about how you ask. You’ll learn practical strategies for crafting effective prompts that deliver the best results.

If you want to save time and boost productivity in Power Automate, this session is for you!

Thursday 2:10 PM - 3:20 PM · Room S103a

From Data Chaos to Copilot Clarity: Real Customer Journeys to Successful Adoption

Join us for an insightful session where we explore how real-life organizations have successfully leveraged Microsoft Copilot to transform their data landscape and drive meaningful business outcomes. Using real world customer learnings, we’ll uncover how data cleansing and discovery laid the foundation for impactful Copilot usage—and how strategic change management ensured widespread adoption across teams. You’ll walk away with the Top 10 essential actions every organization must take to ensure a smooth and successful Copilot rollout. Whether you're just starting your Copilot journey or looking to optimize adoption, this session will equip you with practical strategies, proven frameworks, and lessons learned from those who’ve done it right.

Thursday 4:00 PM - 5:10 PM · Room S103bc

Why Power BI Copilot Works (and When It Doesn’t)

Copilot isn’t random—your data just needs to be AI‑ready. Learn what actually drives consistent results in Power BI Copilot.

Power BI Copilot can generate insights in seconds—but many users experience inconsistent, confusing, or low‑confidence results. Why does Copilot work well in some reports and struggle in others? This session explores the underlying factors that influence Copilot’s reliability and explains why data and semantic model readiness matters more than prompt phrasing. You’ll gain a clear mental model of how Copilot interprets questions, where inconsistency comes from, and how teams can reduce ambiguity and improve trust across reports. Attendees will leave with practical guidance they can apply immediately to get more consistent, meaningful results from Power BI Copilot.

What You’ll Learn: *How to maximize Copilot’s impact with appropriate preparation.

• How to accelerate discovering insights for data consumers with Copilot.

Thursday 4:00 PM - 5:10 PM · Room S106a

Chat to Action: Getting Real Work Done with Microsoft Copilot's Work IQ & Cowork

We have moved beyond the era of AI as a simple chat assistant. Microsoft 365 Copilot Wave 3 introduces two transformative capabilities — Work IQ and Copilot Cowork — that shift AI from answering questions to executing real work on your behalf. In this live lab, a Microsoft representative will guide attendees through a structured, hands-on exploration of what these features actually do, how they show up in day-to-day workflows, and how to put them to work immediately.

This is not a demo. Attendees will complete guided lab activities using Work IQ and Copilot Cowork in real time, with a facilitator walking through each exercise step by step.

Lab Activities: Attendees will delegate a calendar or inbox task using Copilot Cowork, describing a desired outcome and watching Copilot build and execute a plan across Outlook, Teams, and files. Attendees will then use Work IQ to compile a personalized meeting brief that draws from their emails, files, and organizational context. From there, participants will explore how Copilot uses role-based intelligence to deliver faster, more relevant responses tailored to their work. The lab closes with a group exercise where attendees use Cowork to draft a project plan from a single goal statement, experiencing the full delegation loop from prompt to output to approval. Key Takeaways: Attendees will leave with a working understanding of how Work IQ surfaces organizational intelligence across Microsoft 365 to personalize Copilot assistance. They will understand how Copilot Cowork enables task delegation across apps while keeping the user in control at every checkpoint. Attendees will also leave with hands-on experience they can replicate immediately in their own workflows and a set of ready-to-use prompts designed for their role and industry. Ideal Audience: Business professionals, knowledge workers, nonprofit leaders, educators, and enterprise teams who are ready to move beyond the basics of AI adoption and experience what it means to have AI that works with you, not just for you.

Presenter: Nisaini Rexach, Public Affairs

Friday 9:00 AM - 10:10 AM · Room S102bc

Guardrails for the Future: Securing, Governing, and Managing Copilot Data at Scale

As Microsoft Copilot introduces a wave of new data sources and content types, organizations must rethink how they manage, secure, and govern this evolving digital landscape. In this session, we’ll dive into the 10+ new data sources Copilot creates and explore the implications for data discovery, classification, and protection. We will show you how to: • Identify and cleanse sensitive data before it becomes Copilot-accessible • Understand and control what information is visible to users across your environment • See how tools like Microsoft Purview can be used to establish internal guardrails and enforce compliance • How to manage SharePoint and apply effective data labeling strategies • Build and maintain ethical AI guardrails to ensure responsible Copilot usage • Understand how AI is being exploited—and the tools organizations are using to defend against emerging threats Whether you're a security leader, IT admin, or data governance professional, this session will equip you with the knowledge and tools to confidently manage Copilot’s impact on your organization’s data ecosystem

Friday 9:00 AM - 10:10 AM · Room S102d

Reinventing Productivity: Transform Your Work with AI-Driven Document Processing

Unlock AI for your Microsoft 365 content. With Document Processing, you can classify, extract, and enrich files at scale.

Discover practical AI tools like Autofill columns, OCR for searchable PDFs, automatic image tagging, and built-in translation to streamline content management.

By the end of this session, you’ll see how to boost productivity, enhance user experiences, and amplify your Copilot rollout—all by putting AI to work on your documents.

Friday 9:00 AM - 10:10 AM · Room S106a

What’s New in the Microsoft 365 Copilot App: Your AI Command Center for Work

The Microsoft 365 Copilot app is quickly becoming the front door to AI-powered productivity. In this session, we’ll walk through what’s new in the Copilot app and how it serves as a central starting point for prompts, agents, and personalized work experiences. You’ll see how recent updates improve discoverability, consistency, and daily workflows—making Copilot easier to use and more impactful across your organization. Ideal for anyone looking to understand where Copilot work truly begins.

Friday 10:20 AM - 11:30 AM · Room S102d

From Catch-Up to Takeoff: How to Take Charge of an Existing M365 Copilot Adoption Journey

Starting a Microsoft 365 Copilot adoption journey is one thing when you're there from the beginning—but what happens when you step into an initiative that’s already underway?

In this session, Lindsay Shelton shares her experience stepping into a newly created role focused on Microsoft 365 adoption and training—and how she took the lead in shaping and driving the company's M365 Copilot adoption efforts. When she stepped into the role, multiple adoption efforts were already underway—but many had stalled or lacked clear ownership. She identified these gaps, reignited momentum, and provided the structure needed to turn scattered initiatives into a cohesive strategy that empowered users at scale.

You'll gain insights into assessing an ongoing adoption effort, fostering collaboration, and implementing training that empowers employees to make the most of Copilot. Whether you're launching an adoption plan or enhancing an existing one, you'll walk away with practical strategies to guide your journey.

Key takeaways: • How to assess and document an ongoing adoption effort • Strategies for gathering data around existing usage across departments • Best practices for user engagement and training at scale • Lessons learned from a real-world Microsoft 365 Copilot adoption case study

Friday 10:20 AM - 11:30 AM · Room S103a

Designing for Intelligence: How IA and Usability Shape Copilot Success in Microsoft 365

We’ve all heard the worse-case scenario of Copilot finding the CEOs bonus structure but not every scenario is as clear cut as this. Maybe it’s a version for a new policy placed in the wrong library with shared permissions or an employee discipline report in the wrong folder with open sharing. In this session we’ll run through 3 scenarios where permissions could lead to Copilot viewing and synthetizing information to the wrong user.

• What happens when a private team site is accidently created as public? • A site is set to open sharing leading to a policy in review being presented to a user before it is ready • How one document library with many folders with individual permissions can lead to sharing and misplacing documents

We’ll end reviewing some better practices around data governance and how best to protect your documents to ensure Copilot only picks up what you want it to and who it should be seen by.

Friday 12:30 PM - 1:40 PM · Room S103d

Forms, Forms, and More Forms: Data Gathering for the Copilot-Assisted Info Worker

Microsoft Lists (and SharePoint) forms, Forms with Power Apps, and Microsoft Forms. Learn to navigate "what to use when" for your data collection needs.

This session will walk through Copilot-enabled and the latest capabilities and the options available to no-code makers and citizen developers when building solutions with forms.